RETURN & SHIPPING FAQ

RETURNS & EXCHANGES:

PLEASE USE THE SIZE CHARTS BEFORE ORDERING ANY CLOTHING.

WE CANNOT ACCEPT A RETURN, MAKE AN EXCHANGE OR REFUND YOU IF THE SIZE YOU ORDERED DOES NOT FIT.

WE CAN ONLY OFFER REFUNDS AND REPLACEMENTS FOR DEFECTIVE ITEMS, INCORRECT ITEMS AND ITEMS DAMAGED IN TRANSIT.

PLEASE CONTACT US BEFORE TRYING TO RETURN ANYTHING FOR ANY REASON.

...almost all of our merch is made to order, print-on-demand merch and can only be returned to the manufacturer and only if they are determined to be at fault. You must contact us using the form below or via mcchrisfanmail@gmail.com before a refund can be issued for any reason.

if you still have questions about the fit or quality of any piece of clothing please refer to the manufacturers' websites:

unisex t-shirts are bella + canvas 3001 jersey tees: bellacanvas.com/product/3001/Unisex-Jersey-Short-Sleeve-Tee.html

long sleeve shirts are gildan 2400: gildanbrands.com/en-us/gildan-2400

girl t-shirts are bella + canvas 6400 women's relaxed jersey tees: bellacanvas.com/product/6400/Womens-Relaxed-Jersey-Short-Sleeve-Tee.html

zip hoodies are bella + canvas 3939 unisex triblend full-zip: bellacanvas.com/product/3939/Unisex-Triblend-Full-Zip-Lightweight-Hoodie.html

pullover hoodies are gildan 18500 heavy blend: gildanbrands.com/en-us/gildan-18500

unisex tank tops are bella + canvas 3480 jersey tanks: bellacanvas.com/product/3480/Unisex-Jersey-Tank.html

racerback tank tops are next level 6733: ssactivewear.com/p/next_level/6733

sleep/dress shirts are stanley/stella STDW144: stanleystella.com/en-gb/stella-spinner-stdw144

please be 100% sure the size you order will work for you. we cannot accept returns or issue refunds for size/fit issues!

thank you for your support and understanding. 

SHIPPING COST CONCERNS:

We have just started offering print-on-demand merch that is made when you order it. These items ship from a different location than CDs, vinyl, USB drives, autographed items and any on hand merch or merch leftover from touring. If your order contains any of these items + any print-on-demand items you will have 2 shipments and a shipping total that covers both.

SHIPPING TIME:

print-on-demand merch shipping within the US should go out promptly within a week of placing your order. contact us if you have any concerns about the status of your order.

CDs, vinyl, USB drives, autographed items or any items described as being "on hand" or "ready to ship" will ship from california within 2 weeks.

items shipping overseas take longer. contact us with any concerns!

CONTACT THE MC CHRIS STORE: